HOME  |  CONTACT

IT Solutions Made Easy

Computer maintenance often stays on the “to-do” list until a desktop or laptop stops working properly or begins to have unexplained operations. Our team will provide a set of recommendations to protect your computers from damage due to natural deterioration, user interference, or security issues. We will set up a maintenance plan  to provide check-ups in the aim to prevent failures. We will endeavour to install proper security measures to guard personal information stored on your system.

Keeping your I.T. running.

If you own a business, you know that when there is an issue with computers, production and sales decrease.

We carry out regular maintenance on the computers in your business to keep them running as well as possible. Below are some of the area's we cover during the maintenance, if there are any issues we find we will endeavour to carry out any repairs within the monthly support hour. We will notify you if any work will be billable outside of those parameters.

This is a basis of what we offer in a maintenance plan.

•   We screen-shot most of what we monitor, so we can benchmark  and look for changes.
•   Check Virus software
  •   Check virus vault
  •   Check all virus update
  •   Run full system scan (monthly)
•   We run software to monitor the Windows file structure
•   We use windows tool to monitor the security and automate some maintenance, filing screen shots to compare any errors.
•   We also monitor Windows Events that are logged and look for issues.
•   Check windows updates in Update and Security Settings - make sure updates are up to date
•   Monitor and test Backups, if required.
•   Defrag and optimise disk drives
•   Monitor Disk space and clean when required
•   Run disk checking software
•   Monitor RAID configurations for disk issues where needed.
•   Use specific software to monitor changes to the system files. We record the information and compare to look for malicious software, or unwanted changes.
•  Monitor programs and features

•  We create regular restore points in case of issues
•  We monitor and bench mark system performance to look for abnormalities
•  Monitor Office 365 OneDrive and SharePoint document synchronisation
•  Produce a monthly report for you.
•  Monitor Internet Speeds.

Our Guarantee...

HONESTY !!!

While we would like to tell you we can guarantee no issues, it is impossible. We will endeavour to minimise the downtime on all the machine in the maintenance plan, but we certainly can't promise there will be none.

The only way to guarantee no down time with a computer is to not use it at all and even then it can still be influenced by other parties.

.GET THIS SERVICE

GET SUPPORT NOW

0418 182 285